1. Our commitment
JHB Web Studio LLC, doing business as JoyMeetsTaste, intends to make its websites and ordering experiences usable by people with disabilities. We aim to consider accessibility as the Platform is designed, developed, tested, and improved.
2. Current status
No independent accessibility audit or formal conformance assessment has been completed for the full Platform. This statement does not claim complete conformance with WCAG or another technical standard.
This statement applies to all restaurants and customers using the Platform, including storefronts, menus, accounts, checkout, QR payment pages, digital receipts, tracking, and restaurant administrative workflows.
3. Accessibility approach
Current development expectations include:
- semantic structure and meaningful heading order;
- keyboard-operable interactive controls and visible focus;
- labels and accessible names for controls;
- text alternatives for meaningful images;
- information that does not rely on color alone;
- responsive layouts and support for reduced motion;
- clear validation, status, and error feedback where practical.
These expectations describe an approach, not a guarantee that every page currently satisfies every success criterion.
4. Restaurant and third-party content
Restaurant-provided menus, images, descriptions, documents, and linked third-party services may present accessibility limitations outside JMT's direct control. Please report barriers in Platform tools or restaurant content so we can review them and coordinate with the responsible restaurant or provider. This statement does not limit applicable accessibility obligations.
5. Assistance and alternatives
If a customer cannot access online restaurant information or ordering, contact the restaurant using its published contact details for assistance with an order or an available alternative. For Platform-specific barriers, email info@jhbwebstudio.com. You do not need to submit a payment or disclose a disability diagnosis to request assistance.
6. Accessibility feedback
Please describe the page or feature involved, the barrier encountered, and your preferred contact method. Browser or assistive-technology details may help but are optional. Do not send passwords or full payment details.
- Accessibility contact: info@jhbwebstudio.com
- Mail: 418 Broadway STE N, Albany, NY 12207
7. Ongoing improvement
We aim to improve accessibility through product review and reported issues. The time needed to investigate and address a barrier depends on its scope and any restaurant or third-party coordination. This statement does not promise an unverified conformance level or a fixed resolution time.
